Frequently Asked Questions:

  • Smoky Mountain Hydration provides wellness services. If you have an active viral infection and / or fever (unmedicated above 100.0 degrees in past 24 hours), we ask that you see your PCP or go to a walk-in clinic that provides sick care visits. When you are no longer contagious, but need a boost to get back on your feet and into your normal routine, we would be glad to see you to provide that wellness boost.

  • Because spending time with family is important to us, we are closed on holidays, unless otherwise announced. A good rule to follow is that if the bank is closed, we are closed as well. Please schedule appointments for days before or after holidays.

  • Yes! We have Medical Doctors (aka Medical Doctors) who provide Smoky Mountain Hydration and its RNs with the oversight, supervision, and protocols to safely administer our drips and shots! Our RNs can reach them whenever needed for questions or concerns.

  • We have a variety of options for those looking to lose weight.

    Semaglutide - This (the active ingredient in Wegovy) has been proven in many studies to assist with losing weight (even without diet and exercise). This injection, that goes just under the skin layer, can also be used with our Fat Burner Injections.

    Fat Burner Injections - These injections are lipotropics which means that they help to redistribute the fat on your body and create flatter abdomen and leaner muscles. These are good for those on a diet and exercise program.

    Melt Me - Weight management IV with many of the same lipotropic agents as the injection but in a higher dose to accelerate the fat burning process. Recommend for those on diet and exercise program who need help with last few pounds. Start with one weight management IV and then follow up weekly with with Fat Burner injections weekly until you hit your desired size/weight.

  • IV therapy is available to almost anyone aged 14 years and up! Our drips and shots help to optimize health and wellness with vitamins, minerals, amino acids, electrolytes, and more that may be missing or poorly absorbed from your diet.

  • Yes you can!

    We like to keep the health and safety of you and your baby in mind.

    Pregnant - We are able to offer you hydration and B vitamins with our Prenatal IV Blend. For any other add-ons, we do need to have your OB sign our Therapy Authorization form, available at the link above.

    Breastfeeding - We can provide IV hydration, magnesium, zinc, and Zofran without your doctor’s authorization.

  • Some people can feel the benefits of their therapy within 10-15 minutes. For others it is a more gradual awareness of feeling better and having greater energy than before.

  • Like most things, it depends on the individual. Most experience noticeable benefits for 10-14 days.

  • We like to speak to our patients about their goals with therapy to create a customized plan for the individual. Therapy can be delivered weekly or less often if desired. We would love to discuss this with you!

  • Yes we do! Membership options are available through our app.

  • We do!! Check out “group rates” for more information on rates for parties of 3 or more people!

  • Yes! We have CONSENTS that are required prior to each service provided. We also require that an INTAKE FORM be completed at the time of appointment creation or at least 3-4 hours prior to the start of your appointment. This allows time for proper review of your medical history and time for any needed consult with our Medical Directors for certain medical conditions. If these are not completed as requested, your appointment will be cancelled.

  • Yes we do. If weather or road conditions are unsafe for our staff and/or clients, we will be closed. We will try our best to announce on social media and our website as soon as a decision is made. We will also reach out to appointments that will be affected and assist with rescheduling for another day. If we open late due to weather and/or road conditions, those appointments affected will not be delayed but rather cancelled / rescheduled.

Frequently requested forms:

Therapy Authorization Form - Our therapies are intended to provide optimal wellness to individuals in our community. They are not intended to treat or diagnose. For individuals with special conditions that require monitoring from a provider, we must have signed authorization from the PCP or specialist. Those special conditions may include (but are not limited to): pregnancy, breastfeeding, cancer.

Minor Authorization Form - We are able to offer our therapies to anyone 12 years old and above. But for all who are under 18 years old, we must have signed permission from their parent/guardian.

Semaglutide Authorization Form - In order to receive Semaglutide for weight management needs, we require that our medical director meet with you over a video telehealth visit ($40) to approve you for treatment. IF your PCP has already approved you for treatment, you can take this form to them to sign. There is no guarantee that your PCP will sign this form.